COMPLAINT CARD
(name of a company making a complaint)
(e-mail address for contact, card copy)
1.
Date of delivery
(day-month-year)
2.
Order number
(separated by commas)
3.
Items under complaint
(separated by commas)
4.
Type of product and subject of complaint
PVC
WOOD
ALUMINIUM
frame
wing
fittings
muntin
glass unit
seal
other (described in the field “Defect description”)
5.
Defect description
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Attach files
(file size up to 10mb, formats allowed: jpg, png, mp4, avi, mpeg).
6.
Suggested means of removal
(e.g. sending a new element, replacement, technician’svisit)
7.
Address of installation
(in the event of the Stollar’s technician visit)
7.1
Name and surname of individual customer
7.2
Address (postcode, city, street, number)
7.3
Phone
7.4
Defect removal time (time of customer’s availability at the address provided)
7.5
Notes
SEND COMPLAINT
